Audiovisual (AV) equipment and support is available for on-campus events by submitting a request through the EMS room scheduling system. Faculty on the CU Denver campus also can schedule the Zoom Camera system to record lectures through the EMS room scheduling system.
Need additional support? Schedule a room tutorial to gain hands on experience and training from an AV expert to make the most of your classroom technology. Questions about AV support should be directed to the proper campus team.
If you are returning to campus after a long period of remote work, please note that your office computer may no longer be connected to the university domain.
Contact your school or department IT resource or the OIT Service Desk to have the computer rejoined to the university domain.
Your previous network connection should still be active if you have an on-campus computer.
If you are connecting with a mobile device, you may be prompted to update to your most recent password.
Issues with computer connectivity? Please contact the OIT Service Desk for assistance.
Many resources, such as Microsoft 365 apps (including Outlook Email and Teams), Zoom, and Canvas, don't require the use of VPN.
Be sure you have your user name and password handy when accessing the university web login portal (UCDAccess). Forgot your password? You can reset it from the Password Reset page. Verify that you can authenticate to multi-factor authentication (MFA) with Duo whether on-campus or off-campus. MFA is required with:
File sharing and data storage options are available whether working on-campus or off-campus. These include:
HIPAA compliance information about OneDrive and Teams is available on the OIT website. Additional information about data and document security practices is available on the OIT Privacy and Security for Remote, Hybrid, and On-Campus working webpage.
For on-campus meetings, conference rooms and AV support can be scheduled using the EMS Web App. Conference rooms also can be configured to host meetings with remote attendees through the EMS room scheduling system.
Regardless of the course modality, all courses will continue to have a course shell in Canvas. You can use Canvas to share files, host asynchonous discussions, have students submit assignments/take quizzes, and provide grades and assessment feedback.
The OIT Service Desk is your main point of contact for technology related questions. If you need help with specific school, college or departmental resources, contact your local IT support person.