Oct. 15 to Oct. 17, 2024: Colorado Free Application Days

Submit your application to CU Denver between Oct. 15 and 17 and your $50 application fee will be waived.

Learn More

Technology Questions and Support

Get Help

The Service Desk provides front line technology service and support for students, faculty, and staff at CU Denver. If you need help with central technology such as email, Wi-Fi, or VPN, the OIT Service Desk is the place to start. Request assistance from our Service Desk or peruse our tools and resources to find the help you need.

Reset your password here.

Contact the Service Desk

Phone Icon

Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

self service logo

Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

Service Desk Extended Hours

The Service Desk will be open during extended hours the next two weekends. You can reach us during the following times:

  • 9 AM to 5 PM on Saturday, September 14 and Sunday, September 15
  • 9 AM to 5 PM on Saturday, September 21 and Sunday, September 22

After Hours Service Desk Support

Emergencies: If you have a campus network outage or technology issue impacting patient care, call (303) 724-4357. A technician will call you back within 15 minutes. 

View current or planned outages.

Non-emergencies: If you need help with password resets or general questions, leave a message at (303) 724-4357 or utilize the self service portal and submit a ticket. Your request will be responded to on the next business day during regular hours of operation. 


More from the Service Desk 

Support Tools

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
SSO Integration Request
Submission of this form begins the process of requesting the use and delivery of user data managed through the Office of Information Technology (OIT) including that obtained from the HCM, FIN, Campus Solution or that generated by OIT. 
Newsletter and events on computer
Email envelope distributed to group of people
Students learning technology
CMS Login