Researcher Tools and Services

 

Commonly used OIT tools, services, and resources for researchers. To view all services, browse all tools and services.

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Phone Support

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303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time

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Self Service Portal

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24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
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Remote Desktop and Thin Clients

Category: Computer and Device Support OIT - Categories OIT - Type of software Remote Access Software Audience: Faculty Staff Cost: Paid subscription for Thin Clients
Remote desktop allows access to university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser. Thin Clients receive hosted desktop and application computing systems for paid subscribers at the university.
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Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
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Equipment Tools and Resources

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AV Equipment for CU Denver

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual (AV) equipment can be checked out for classroom use or other events in CU owned buildings at CU Denver by submitting a request through the EMS room scheduling system.
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AV Services

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
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Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
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Room Scheduling System (EMS)

Category: OIT - Type of software Productivity and Business Room Scheduling Audience: Faculty Staff Students Cost: Free
This system is used to schedule classrooms and conference rooms, multipurpose meeting rooms, computer teaching labs, small group rooms, lecture halls, and auditoriums as well as AV equipment and facilities services.
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Technology Resources

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Computer and Device Setup

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The OIT Service Desk provides onsite services to CU Denver faculty and staff including warranty and out-of-warranty support, systems set-up and repair, software installation, hardware upgrade and installation assistance. Our technicians also assist customers with data transfer from their old computer to their new computer upon new equipment installation.
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GitHub Enterprise

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Cost: Free
GitHub is a code repository service that allows developers to store, control, and share their code in a centralized location. OIT, in partnership with all other CU campuses, supports and manages a cloud-based GitHub Enterprise license as well as a CU Denver | Anschutz dedicated GitHub Organization. This service allows university developers (staff and faculty) to create, manage and leverage Public, Internal and Private GitHub Repositories.
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Hard Drive Disposal

Category: Computer and Device Support Audience: Faculty Researchers Staff Cost: Free
Old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers can be disposed of by submitting a request to Facilities Management using the EMS Reservation system.
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Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more - Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
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Network Services

Category: Billing Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Remote Access Remote Access Audience: Faculty Staff Students Cost: See extended details for service rates
This service request provides wired and wireless computer access to the university's data network. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). *Need to be on VPN or campus network to access button link
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New Equipment Purchases

Category: Computer and Device Support OIT - Categories Audience: Faculty Staff Students Cost: Free
If you need assistance in deciding what equipment will be best suited for your needs, our Service Desk team can assist with a consultation and recommendations before you make your purchase. Our OIT Service Desk will help ensure your purchase meets the university's minimum technology requirements.
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Operating System Support

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The OIT Service Desk provides faculty and staff support with any Operating System (ex. Windows, Mac) issues or troubleshooting.
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Additional Tools and Resources

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AutoCAD

Category: OIT - Categories OIT - Type of software Scientific Illustration Software Vendor Supported Audience: Faculty Researchers Staff Students Cost: Free
AutoCAD is an application for 2D and 3D computer-aided design and drafting. Faculty and students can download AutoCAD, Revit, and other Autodesk products to their own computers from the Autodesk website.
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Business Analysis

Category: Business Analysis Change Management Data Analysis IT Projects Process Improvement Requirements Gathering Solution Design Stakeholder Consultation Audience: Faculty IT Professional Researchers Staff Cost: Free
The Business Analysis Office (BAO) offers professional services centered on enhancing project environments through effective business analysis. Specializing in technology-driven initiatives, our team of BAO professionals excels in requirements gathering, process improvement, and solution design. With a focus on stakeholder consultation and change management, we ensure the success of projects across various domains.
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Change Management

Category: Change Implementation Change Management Communication Planning IT Projects Organizational Culture Project Management Stakeholder Engagement Training and Development Transition Management Audience: Faculty IT Professional Researchers Staff Cost: Free
The Change Management Office (CMO) provides professional services focused on facilitating effective change within project environments. With a specialized focus on change management, our team of CMO professionals brings expertise in change implementation, stakeholder engagement, and communication planning. Through training and development initiatives, we support transition management and promote positive organizational culture, ensuring successful project outcomes across diverse domains.
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Formstack

Category: Forms Formstack OIT - Categories OIT - Type of software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Formstack is a form building and data collection tool that can be used to accomplish a wide variety of tasks. You can build forms; configure everything from notification emails to approval workflows and form security; and view, edit, export or manipulate the data which has been submitted via your form.
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Mathematica

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Staff Students Cost: Free
Helps with symbolic math, numerical calculations, graphics, programming, documenting and displaying work.
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MATLAB

Category: MATLAB OIT - Categories Software Audience: Faculty Researchers Staff Students Cost: Free
MATLAB, the language of technical computing, is a programming environment for algorithm development, data analysis, visualization and numeric computation. Simulink is a graphical environment for simulation and model-based design of multi-domain dynamic and embedded systems.
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Microsoft Forms

Category: Forms Office 365 OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.
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Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
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Microsoft Outlook Email

Category: Email Office 365 OIT - Categories Software Audience: Faculty Staff Students Cost: Free
All email lives in the cloud at Microsoft 365 and is accessible from any device, anywhere. Benefits of using Outlook include increased mailbox sizes limits up to 50GB, online archive to store old email up to 100GB, capability to send attachments up to 25MB and unlimited storage in the public cloud.
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Project Management

Category: Initiative Support IT Projects Project Coordination Project Management Project Planning Quality Assurance Resource Management Risk Assessment Stakeholder Engagement Audience: Faculty IT Professional Researchers Staff Cost: Free
The Project Management Office (PMO) delivers professional services specializing in project management, particularly in technology-driven projects. Our team of PMO professionals brings a wealth of expertise in project planning, coordination, and stakeholder engagement. With a focus on quality assurance and risk assessment, we ensure successful project execution across diverse domains.
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Qualtrics

Category: Forms OIT - Categories OIT - Type of software Qualtrics Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Qualtrics provides a cloud-based survey platform allowing organizations to standardize data and surveys. Qualtrics and is an approved software provider for forms that collect protected information; this includes information as part of the Health Insurance Portability and Accountability Act (HIPAA). All new forms that collect protected information are required to reside in Qualtrics as of January 2021.
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R and RStudio

Category: OIT - Type of software Productivity and Business Scientific Illustration Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Free
Free software environment for statistical computing and graphics. Alternative to commercial statistical packages like SPSS, SAS, and Stata. Also available for free is RStudio, a powerful user interface for R.
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SAS

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration
Offers analysis and data modeling. Available for computers with Windows or Linux operating systems.
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SPSS

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration
Offers analysis and data modeling from IBM Corporation.
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STATA

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration and type
Stata manages, analyzes and graphs data. Works on a variety or platforms. It is available for purchase from the vendor. Orders are made on the STATA site. Students, faculty, and staff may order online or by phone, paying by credit card or procurement. Instructions for downloading and licensing are then sent by email.

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CU Denver

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1380 Lawrence Street

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Denver, CO 80204

303-724-4357

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