Researcher Tools and Services

 

Commonly used OIT tools, services, and resources for researchers. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

Get Help

Phone Icon

Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

Chat logo

Chat Portal

Start a live chat with an OIT team member for assistance

Start Chat

8 a.m. to 7 p.m., Monday - Thursday
8 a.m. to 5 p.m., Friday
Noon to 5 p.m., Saturday

 

self service logo

Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Multi-Factor Authentication (MFA) with Duo

Category: IT Security Remote Access Software Audience: Faculty Researchers Staff Students Cost: Free
Staff, faculty, and students are required to enroll a device in Duo Security for multi-factor authentication to help strengthen security by providing two proofs of your identity.
See full details

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Remote Desktop and Thin Clients

Category: Computer and Device Support OIT - Categories OIT - Type of software Remote Access Software Audience: Faculty Staff Cost: Paid subscription for Thin Clients
Remote desktop allows access to university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser. Thin Clients receive hosted desktop and application computing systems for paid subscribers at the university.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Equipment Tools and Resources

Search

AV Equipment for CU Denver

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual (AV) equipment can be checked out for classroom use or other events in CU owned buildings at CU Denver by submitting a request through the EMS room scheduling system.
See full details

AV Services

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
See full details

Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
See full details

Room Scheduling System (EMS)

Category: OIT - Type of software Productivity and Business Room Scheduling Audience: Faculty Staff Students Cost: Free
This system is used to schedule classrooms and conference rooms, multipurpose meeting rooms, computer teaching labs, small group rooms, lecture halls, and auditoriums as well as AV equipment and facilities services.
See full details
network section break

Technology Resources

Search

Computer and Device Setup

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The OIT Service Desk provides onsite services to CU Denver faculty and staff including warranty and out-of-warranty support, systems set-up and repair, software installation, hardware upgrade and installation assistance. Our technicians also assist customers with data transfer from their old computer to their new computer upon new equipment installation.
See full details

GitHub Enterprise

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Cost: Free
GitHub is a code repository service that allows developers to store, control, and share their code in a centralized location. OIT, in partnership with all other CU campuses, supports and manages a cloud-based GitHub Enterprise license as well as a CU Denver | Anschutz dedicated GitHub Organization. This service allows university developers (staff and faculty) to create, manage and leverage Public, Internal and Private GitHub Repositories.
See full details

Hard Drive Disposal

Category: Computer and Device Support Audience: Faculty Researchers Staff Cost: Free
Old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers can be disposed of by submitting a request to Facilities Management using the EMS Reservation system.
See full details

Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more, Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
See full details

Network Services

Category: Billing Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Remote Access Remote Access Audience: Faculty Staff Students Cost: See extended details for service rates
This service request provides wired and wireless computer access to the university's data network. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). *Need to be on VPN or campus network to access button link
See full details

New Equipment Purchases

Category: Computer and Device Support OIT - Categories Audience: Faculty Staff Students Cost: Free
If you need assistance in deciding what equipment will be best suited for your needs, our Service Desk team can assist with a consultation and recommendations before you make your purchase. Our OIT Service Desk will help ensure your purchase meets the university's minimum technology requirements.
See full details

Operating System Support

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The OIT Service Desk provides faculty and staff support with any Operating System (ex. Windows, Mac) issues or troubleshooting.
See full details
network section break

Additional Tools and Resources

Search

AutoCAD

Category: OIT - Categories OIT - Type of software Scientific Illustration Software Vendor Supported Audience: Faculty Researchers Staff Students Cost: Free
AutoCAD is an application for 2D and 3D computer-aided design and drafting. Faculty and students can download AutoCAD, Revit, and other Autodesk products to their own computers from the Autodesk website.
See full details

Formstack

Category: Forms Formstack OIT - Categories OIT - Type of software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Formstack is a form building and data collection tool that can be used to accomplish a wide variety of tasks. You can build forms; configure everything from notification emails to approval workflows and form security; and view, edit, export or manipulate the data which has been submitted via your form.
See full details

Mathematica

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Staff Students Cost: Free
Helps with symbolic math, numerical calculations, graphics, programming, documenting and displaying work.
See full details

MATLAB

Category: MATLAB OIT - Categories Software Audience: Faculty Researchers Staff Students Cost: Free
MATLAB, the language of technical computing, is a programming environment for algorithm development, data analysis, visualization and numeric computation. Simulink is a graphical environment for simulation and model-based design of multi-domain dynamic and embedded systems.
See full details

Microsoft Forms

Category: Forms Office 365 OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.
See full details

Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software Onedrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
See full details

Microsoft Outlook Email

Category: Email Office 365 OIT - Categories Software Audience: Faculty Staff Students Cost: Free
All email lives in the cloud at Microsoft 365 and is accessible from any device, anywhere. Benefits of using Outlook include increased mailbox sizes limits up to 50GB, online archive to store old email up to 100GB, capability to send attachments up to 25MB and unlimited storage in the public cloud.
See full details

Qualtrics

Category: Forms OIT - Categories OIT - Type of software Qualtrics Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Qualtrics provides a cloud-based survey platform allowing organizations to standardize data and surveys. Qualtrics and is an approved software provider for forms that collect protected information; this includes information as part of the Health Insurance Portability and Accountability Act (HIPAA). All new forms that collect protected information are required to reside in Qualtrics as of January 2021.
See full details

R and RStudio

Category: OIT - Type of software Productivity and Business Scientific Illustration Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Free
Free software environment for statistical computing and graphics. Alternative to commercial statistical packages like SPSS, SAS, and Stata. Also available for free is RStudio, a powerful user interface for R.
See full details

SAS

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration
Offers analysis and data modeling. Available for computers with Windows or Linux operating systems.
See full details

SPSS

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration
Offers analysis and data modeling from IBM Corporation.
See full details

STATA

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration and type
Stata manages, analyzes and graphs data. Works on a variety or platforms. It is available for purchase from the vendor. Orders are made on the STATA site. Students, faculty, and staff may order online or by phone, paying by credit card or procurement. Instructions for downloading and licensing are then sent by email.

Office of Information Technology

CU Denver

Lawrence Street Center

1380 Lawrence Street

13th Floor

Denver, CO 80204

303-724-4357

About OIT
Remote and Hybrid Working
IT Accessibility
Partner Websites