The Service Desk provides front line technology service and support for students, faculty, and staff at CU Anschutz. If you need help with central technology such as email, Wi-Fi, or VPN, the OIT Service Desk is the place to start. Request assistance from our Service Desk or peruse our tools and resources to find the help you need.
Self Service Portal
Non-emergencies: If you need help with password resets or general questions, leave a message at (303) 724-4357 or utilize the self service portal and submit a ticket. Your request will be responded to on the next business day during regular hours of operation.
All faculty, staff and students are automatically granted university credentials because of their relationship with the university. Other people affiliated with the university may request university credentials by completing the Sponsored User request form.
Students who have declared their intent to enroll and have been assigned an email address can set up their password. Be sure to have your university ID number available to complete this step.
Faculty, staff and sponsored users should claim their account in order to start using your university credentials. This process is available here. You will need your Employee ID or Sponsored User Number, as well as other data about yourself.