Student Tools and Services

 

Commonly used OIT tools, services, and resources for students. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you. Review the complete list of system alerts to learn about any planned outages related to OIT.

Looking to purchase a new laptop? Visit the Dell Technologies website for their custom marketplace specifically designed for CU Denver students. 

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Portal

Start a live chat with an OIT team member for assistance

Start Chat

8 a.m. to 7 p.m., Monday - Thursday
8 a.m. to 5 p.m., Friday
Noon to 5 p.m., Saturday

 

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

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Multi-Factor Authentication (MFA) with Duo

Category: IT Security Remote Access Software Audience: Faculty Researchers Staff Students Cost: Free
Staff, faculty, and students are required to enroll a device in Duo Security for multi-factor authentication to help strengthen security by providing two proofs of your identity.
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Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
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Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
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University Credentials

Category: OIT - Categories OIT - Type of software Operating Systems Remote Access Software Audience: Faculty Staff Students Cost: Free
Your university credentials are the username / email address and password pair that provides secure access to several resources at the university, as well as a number of resources provided by the CU system. These services include email, the Web Login portal, VPN, wireless access, etc.
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Print Services
Library
Writing Center
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Academic Tools and Resources

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Blackboard Ally

Category: Academic Technology Instructional Technology OIT - Type of software Audience: Faculty Staff Students Cost: Free
Blackboard Ally is a content accessibility tool built into Canvas. The tool can be used by faculty to improve the accessibility of their course, or made available to students for on-demand universal design options.
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Canvas

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
Canvas is the university’s Learning Management System (LMS). Instructors can post content, assessments, activities, and grades in Canvas while communicating with their students. Students can use Canvas to complete coursework and collaborate with their classmates.
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Coursera

Category: Academic Technology Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Researchers Staff Students Cost: Free
Coursera offers online courses and specializations taught by faculty across the CU system and is available at no cost to all faculty, staff and students. Courses are online and self-paced, so you can learn anywhere, anytime.
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CU Denver Student Computer Labs

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Software Audience: Students Cost: Free
CU Denver has computer labs available for currently enrolled students. Desktop PC and Mac computers are available for use as well as printing, copying, scanning, and study spaces.

CU Online Open

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
CU Online Open is Canvas but used for non-matriculated users and continuing education students to participate in university sponsored online courses or trainings.
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Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more, Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
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Namecoach

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Namecoach allows for accurate pronunciation to promote respect, inclusion, and belonging. Namecoach is available within Canvas for faculty and students and can be added to other programs such as outlook. Follow the directions below to add a Namebadge to your email signature.
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Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students Cost: Free
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
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Additional Tools and Resources

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Adobe for CU Denver Students

Category: Design and Development Marketing and Communications OIT - Categories OIT - Type of software Software Audience: Students Cost: Free
Create amazing work for school and beyond with Adobe products. Make the most of the free Adobe Creative Cloud account for select programs and/or Adobe Express that the university offers every student. Available to request starting July 1, 2023. Read the "To Access" section before submitting your request.
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Formstack

Category: Forms Formstack OIT - Categories OIT - Type of software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Formstack is a form building and data collection tool that can be used to accomplish a wide variety of tasks. You can build forms; configure everything from notification emails to approval workflows and form security; and view, edit, export or manipulate the data which has been submitted via your form.
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MATLAB

Category: MATLAB OIT - Categories Software Audience: Faculty Researchers Staff Students Cost: Free
MATLAB, the language of technical computing, is a programming environment for algorithm development, data analysis, visualization and numeric computation. Simulink is a graphical environment for simulation and model-based design of multi-domain dynamic and embedded systems.
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Microsoft Forms

Category: Forms Office 365 OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.
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Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software Onedrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
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Microsoft Outlook Email

Category: Email Office 365 OIT - Categories Software Audience: Faculty Staff Students Cost: Free
All email lives in the cloud at Microsoft 365 and is accessible from any device, anywhere. Benefits of using Outlook include increased mailbox sizes limits up to 50GB, online archive to store old email up to 100GB, capability to send attachments up to 25MB and unlimited storage in the public cloud.
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Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
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Qualtrics

Category: Forms OIT - Categories OIT - Type of software Qualtrics Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Qualtrics provides a cloud-based survey platform allowing organizations to standardize data and surveys. Qualtrics and is an approved software provider for forms that collect protected information; this includes information as part of the Health Insurance Portability and Accountability Act (HIPAA). All new forms that collect protected information are required to reside in Qualtrics as of January 2021.
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