Adobe for CU Denver Faculty and Staff

Category: Design and Development Marketing and Communications OIT - Categories OIT - Type of software Software Audience: Faculty Staff

Adobe Acrobat Pro and a wide range of Adobe Creative Cloud software and tools for graphic design, video editing, web development, image editing, and more are available to faculty and staff through our license agreement with Adobe. To request a license, scroll down for detailed instructions in the full description before submitting your request.

Submit Request

Welcome to Adobe

The university offers licenses for either Adobe Acrobat Pro or Adobe Creative Cloud to CU Denver faculty and staff at reduced prices.

Adobe Acrobat Pro is available for an annual rate of $18. This can only be charged to a SpeedType, procurement cards are not accepted. With Acrobat Pro, you can create and edit PDFs, compress and split PDFs, delete pages, extract pages, insert new pages, reorder pages, request signatures, fill and sign, prepare a form, share, send for comments, and compare files.

Adobe Creative Cloud (includes Acrobat Pro) is available for an annual rate of $65. This can only be charged to a SpeedType, procurement cards are not accepted. With Creative Cloud, you can create amazing digital media with apps like Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Adobe Express, and more.

To Request an Adobe Creative Cloud or Adobe Acrobat License

Please have your department SpeedType ready to complete the request on the OIT Service Center portal. Licenses cannot be purchased with a procurement card.

After you are logged in, select Make a Request
In the service catalog, select Software and Applications and then select Adobe
Select either Adobe Creative Cloud or Adobe Acrobat Pro
Request a new license by selecting New and complete the form
Click Submit Order

Renewals

Licenses are active for one year from July 1st through June 30th. Faculty and staff will not have to request Adobe accounts each year. Current account holders will receive a renewal email from OIT in June to ask if you have any changes or would like to cancel your account. If you do not answer, your Adobe account will be automatically renewed and billed to the SpeedType provided at signup.

Note: If you would like to cancel your license, please select Disconnect and complete the form.

Student Workers

Departments and Centers can procure an Adobe Creative Cloud license for a student employee or worker by completing the request form and providing a SpeedType for that student. The department and/or center is responsible for managing the license and opting out of renewal when the student leaves their position or no longer requires the software.

To Access

Next step after being approved for a license

When you submit the order, a service request will be created and you will receive an email with an Incident / Record ID number. Once you receive a follow-up message that you have been approved for a license, you can access the Adobe Creative Cloud software by going to https://www.adobe.com. This email will come from Adobe so please check your Junk or Spam folder.

Click on Sign In at the top right-hand corner of the screen
Type in your university email address
Enter your university credentials at the CU Denver | Anschutz Web Login page
Once you're logged in, go to your account by clicking on your profile in the upper right corner and all your applications will be listed
You can access the applications there in the online portal on any device or you can download them from your account to your device (up to 3 devices for a single user)

Training Resources

Getting Started

Details about Adobe product options and user guide information is available from Adobe. More information can be found at:

Associated Documents

Acrobat Infographic Denver .pdf
Download Acrobat Infographic Denver (927 KB)
Adobe Creative Cloud Apps 2023 .pdf
Download Adobe Creative Cloud Apps 2023 (199 KB)
Adobe Creative Cloud Apps 2023 .pdf
Download Adobe Creative Cloud Apps 2023 (199 KB)

Frequently Asked Questions

It is best practice for all Adobe users to download their assets from the Adobe Creative Cloud to a university approved storage location such as OneDrive. Files left in the Adobe Creative Cloud may not be accessible at a later date, even if you renew your license from year to year. Adobe instruction for manually transferring your assets is available here.

If you require additional assistance, please contact the Service Desk for help.

Adobe Creative Cloud license is recommended for creative work, such as photography, graphic design, video, illustration, social media, and UI and UX. The apps included are Photoshop, Illustrator, Premiere Pro, Acrobat Pro, InDesign, After Effects, Lightroom, Adobe XD, Animate, Lightroom Classic, Dreamweaver, Dimension, Audition, InCopy, Character Animator, Capture, Adobe Fresco, Bridge, Adobe Express, Premiere Rush, Photoshop Express, Media Encoder, Aero, Adobe Scan, Fill & Sign, and Acrobat Reader.

Complete the request on the OIT Service Center portal (effective 6/24/2023). For instructions on this process, see the “To Access” section on the OIT Adobe tool detail webpage. The Vice-Chancellor or Dean will approve the form and will grant access to the requested Adobe product.

Speedtypes are the only accepted form of payment for the Adobe products. Procurement cards will not be accepted.

**Please do NOT purchase Adobe products using your Procurement card or through the Marketplace portal, this will charge CU Denver more than the already negotiated, lower prices.

Unfortunately, each person requesting a license needs to complete an individual form to create a ticket; the ticketing system does not allow for a group application, only individual licenses.

This is because the submission of the form goes both to our OIT professionals for billing and directly to Adobe for the license distribution. Adobe will then send a confirmation email within 3-5 days of the form submission. Because of this setup with Adobe, there is no way to create a bulk submission without it messing up the license assignment.

Please check your email to see if you have received a confirmation email from Adobe, this may be in your junk email. If you are unable to find a confirmation email from Adobe, please do not submit a new request.
If you are in a school or college please contact your IT leader (See list in corresponding FAQ for school/college IT contacts).

If you are in administration units, please contact the OIT Service Desk for assistance.

If you are a student, please contact your IT Help Desk for your School/College.

Any of the Adobe products can be installed on up to 3 devices for a single license such as a work laptop, a work tablet, and a phone for the same user.

This is for one user and is not able to be shared across multiple users. Each user will need their own license and need to download to their individual devices.

For users who work on shared computers, Adobe products can be accessed via the web browser with no download needed. This is ideal for users who work in computer labs or have shared desks that rotate.

You can cancel your Adobe account purchased independently at any time, although Adobe will not reimburse you for any unused time on your contract. Once you set up your new account on the university's Adobe plan, you can start moving your data from your previous Adobe ID to your university account. (Your university account is referred to as an Enterprise/Federated ID account in the Adobe instructions.) Adobe instruction for manually transferring your assets is available here.

Your files remain with your previous Adobe ID for 90 days; after that time the data availability is reduced to 2GB.

School of Education and Human Development (SEHD)

SEHD Help Desk: sehdhelp@ucdenver.edu
IT Director - Brad Hinson
- Brad.hinson@ucdenver.edu

College of Liberal Arts and Sciences (CLAS)

IT Operations Manager - Aman Tewolde
Email: clasit@ucdenver.edu

College of Engineering, Design and Computing (CEDC)

CEDCHelp@ucdenver.edu
Phone: 303-315-7599
IT Manager - Julie Gallagher
- 303-315-7598

College of Arts and Media (CAM)

CAM Help Desk
Email: CAMIT@ucdenver.edu
Phone: 303-315-7400
Office: AR 176C
IT Director - Nate Edwards
- Nathan.d2.edwards@ucdenver.edu
- 303-315-7474

Business School

Business School IT HelpDesk
Phone: 303-315-8357
Assistant IT Director - John Pham
- john.pham@ucdenver.edu
- 303-315-8304

College of Architecture and Planning

IT Manager - Mike Harring
- mike.harring@ucdenver.edu
- 303-315-2883

School of Public Affairs

IT Sr. Professional - Nate Lambright Dale
- Nate.lambrightdale@ucdenver.edu
- 303-315-2211

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