- A bachelor's degree in a related field
- Three (3) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing.
- Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
- Master's degree or terminal degree in a related field
- Four (4) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields.
- Related professional experience as an expert, specialist, staff authority, or work leader
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Demonstrate a commitment to providing outstanding customer service skills.
- Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
- Ability to perform duties independently without guidance and direction from other professionals.
- Ability to articulate the University's mission and the importance of the strategic plan
- Ability to manage ambiguous situations and/or information and translate them into results
- Ability to obtain expert proficiency with University systems and processes.
- Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification).
- Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Principal Professional