Self Guided Learning


New Students


Positions and Interests

Learn the Difference and How to Find Common Ground

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Conflict Styles Video

See Conflict Styles in Action!

FALL 2020 Lunch and Learns

Click here to register for October and November's Lunch and Learns:  


"Conflict Positive" Strategies

Celebrating Ombuds Day!

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Intention vs Impact, Part 2

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Ability or Motivation

What's the Real Issue?


Supervisory Roles in Conflict

Which Role Should I Play?

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Intention vs. Impact, Part I

Re-Examine These Ideas in Relationships

SPRING 2020 Lunch and Learns



Why Do They Matter?

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Map Your Conflict

Four Tools to Help You Better Understand Your Conflict


Managing Emotion in Conflict, part 2

Keep Yourself Calm in Conflict


Managing Emotion in Conflict, Part 1

Learn How to Manage Your Emotions in Conflict

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Address the Right Conflict

Learn How to Identify the Type of Conflict You're Having


Virtual Active Listening

Learn How to Improve Your Active Listening Skills From a Virtual Platform


Virtual Team Dynamics

Learn How to Build Trust While Working Virtually.

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Decision Making Skills

Learn the Various Forms of Decision Making

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Managing Transitions

Tools for Navigating our Current Environment


Interests and Positions

Are You Having the Right Conversation?


Avoid Conflict Over Email

3 Email Tips to Save You From Unwarranted and Unnecessary Conflict


Using Conflict Styles Wisely

Learn About the 5 Conflict Styles, When and How to Use Them.