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Instructor Led Training

Cancellation Policy

Cancellation Policy

What happens if I cancel or withdraw from a training for any reason prior to the registration close date?

By withdrawing from a session on Skillsoft prior to the close date, there are no penalties. This also allows someone from the waitlist to be enrolled in the session. Close dates are 14 days prior to the session.

What happens if I cancel or withdraw from a training for any reason after the registration close date but before the first day of training?

If you cancel your registration from a training that costs money, your speedtype will be charged for that training. However, we will issue you a credit for that course. The credit may be applied towards a registration for a future session of that course, redeemable by you or someone else in your department with the same speedtype. This credit will remain active for a year. In order to apply the credit, you must immediately notify HR.TrainingRegistration@ucdenver.edu once you or your colleague have enrolled in the future session.

If you withdraw from a training that has no associated cost, there is no financial implications. Please be aware that some sessions have waitlists. If you are able to tell us that you are not able to attend in a timely manner, we will do our best to notify someone on the waitlist that a spot has opened.

What happens if I don't show up for a training and did not notify Learning & Development?

This constitutes a "no show". The Learning and Development team will email you and your supervisor if you are a no show and if we have not heard from you. If it is a paid training, your speedtype will be charged for that training and will not receive a credit for the course.

Resources

pdf
2021 Training Schedule (pdf)
498 KB
pdf
Training Course Catalog (pdf)
956 KB
pdf
Instructor Led Training Access Guide (pdf)
708 KB

Contact Information

  • Main Email
  • 303-724-9698
  • 303-724-9684
  • Learning and Development Main Page
  • Learning and Development Team Page

Course Descriptions and Registration

4 Disciplines of Execution
(1-day course)

COURSE DESCRIPTION / CONTENT

This interactive course guides you in removing the distractions of the day-to-day tasks in your day job and being able to focus on ‘Wildly Important Goals' and execute these excellently. This course helps managers move from strategy to execution.

The objective of the 4DX process is to teach leaders how to help their teams execute on their highest priorities in the midst of the whirlwind of the day-to-day. We find that by not just teaching 4DX to leaders, but teaching them to teach and implement the process with their teams, they “own the process” at a deeper level and the results are often groundbreaking.

Upon completion, the learner will be able to:

  • Clearly identify goals and priorities
  • Identify and organize individual actions
  • Understand how to best track actions and achievement
  • Learn how to engage in simple processes that highlight successes, analyze failures, and course-corrects as necessary

WHO SHOULD ATTEND

  • Supervisors/managers and employees that are responsible for setting department goals

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: Bring 1 to 2 department goals to the session. The goals will be used to map your wildly important goal plan.

HOW TO REGISTER

  • Register for 4 Disciplines. You will be directed to the portal.

COST

  • There is no cost to attend this course

ADDITIONAL LEARNING OPPORTUNITY

  • After completing the course, you have the option to take part in boot camps that take a more targeted look at course concepts and receive focused attention for help with applying what was learned in class. Register for boot camps on Cvent.

(2-day course – must be able to attend both sessions)

COURSE DESCRIPTION / CONTENT

Each day brings with it a new wave of urgencies that compete for our attention. Texts, emails, calls, meetings and more, all converge on our already full schedules. The result is a sense of being busy without actually being productive, which leaves people feeling burned out and unfulfilled. The sheer volume of daily distractions threatens our ability to think clearly and to make wise decisions about what is important.

The interactive and dynamic two-day course, empowers individuals with clear discernment to avoid distractions and to accomplish the goals that matter most in their professional and personal lives.

Upon completion, the learner will be able to:

  • Discern the important from the less important
  • Identify and utilize a framework of what success looks like in your current role
  • Understand specific tips and tools that can help you plan weekly and daily to execute excellence
  • Learn how to make technology work for you
  • Learn how to apply simple yet critical ways of increasing energy to make good decisions and feel more accomplished each day

WHO SHOULD ATTEND

  • Supervisors/managers and employees at all levels of the University

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for 5 Choices of Extraordinary Productivity. You will be directed to the portal.

COST

  • The adjusted cost of this course for virtual learning is $0.The course materials will be electronic and you will not receive the All Access Pass.
  • $170 – covers course materials, All Access Pass, and lunch for both sessions - Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

(1-day course)

COURSE DESCRIPTION / CONTENT

Leading a team requires a different skillset than working as an individual contributor.  To succeed in the face of new challenges this course provides insight into the mindsets, skillsets, and toolsets required to help supervisors excel in this sometimes tough and demanding role.

This interactive and dynamic course help individuals transition successfully from an individual contributor to leaders of others.  It also applies to leaders who have been in their roles for some time, and are looking for practical and relevant guidance on how to effectively lead and manager their teams.

 

Upon completion, the learner will be able to: 

  • Explore the critical mindset shifts that will maximize your success as a leader of others.
  • Increase team engagement by conducting regular meetings.
  • Create clarity about team goals and results; delegate responsibility to team members while providing the right level of support.
  • Give feedback to develop team member confidence and competence.
  • Identify specific actions to help tam members navigate and accelerate through change and achieve better performance.
  • Use weekly planning to focus on the most important priorities, and strengthen your ability to be an effective leader by applying the 5 Energy Drivers. 

WHO SHOULD ATTEND

  • University staff and faculty that supervise one or more individuals, as well as individuals looking to take on a supervisor/manager role 

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for 6 Critical Practices for Leading Teams. You will be directed to the portal.

COST

  • No cost for this course 

(2-day course – must be able to attend both sessions)

COURSE DESCRIPTION / CONTENT

Renowned as the world’s personal leadership development offering, the new The 7 Habits of Highly Effective People Signature Edition 4.0 aligns timeless principles of effectiveness with modern technology and practices. No matter how competent a person is, they will not have sustained and lasting success unless they are able to effectively lead themselves, influence, engage and collaborate with others, and continually improve and renew their capabilities. These elements are at the heart of personal, team, and organizational effectiveness.

Upon completion, the learner will be able to:

  • Learn how to take initiative
  • Take responsibility for behavior, results, growth
  • Focus time and energy on things you can control
  • Innovate and problem solve with those that have different viewpoints and perspectives than your own
  • Execute your most important priorities
  • Improve interpersonal communication
  • Learn how to leverage creative collaboration
  • Apply principles for achieving a balanced life
  • Seek continuous improvement and renewal professionally and personally

WHO SHOULD ATTEND

  • Supervisors/managers and employees at all levels of the University

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: 7 Habits Assessment (*you will receive the pre-course assessment a couple of weeks prior to the course)

HOW TO REGISTER

  • Register for 7 Habits of Highly Effective People . You will be directed to the portal

COST

  • $170 – covers course materials, All Access Pass, and lunch for both sessions - Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

(3-hour course)

COURSE DESCRIPTION / CONTENT

This interactive training course helps you to discover what natural talents you already possess and how you can develop those talents into strengths, enabling you to “consistently provide near-perfect positive performance”.

Upon completion, the learner will be able to:

  • Recognize their top five talents and discover their meaning
  • Explain their top five talents to others
  • Identify strategies to develop talents into strengths
  • Compare ‘balconies’ & ‘basements’ associated with each strength
  • Develop a plan to put their strengths into action

WHO SHOULD ATTEND

  • Individuals at all levels of the University who would benefit from having a deeper understanding of their individual talents and continuing to develop in a way that contributes exponentially to their work and team

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: Clifton Strengths Finder Assessment prior to course and print out reports (*you will receive the pre-course assessment a couple of weeks prior to the course)

HOW TO REGISTER

  • Register for Clifton Strengths Finders  . You will be directed to the portal.

COST

  • $15 – covers course assessment and materials. Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

(2-hour course)

COURSE DESCRIPTION / CONTENT

This interactive training course helps you to further explore your natural talents and how to utilize these strengths to help “consistently provide near-perfect positive performance”.

Upon completion, the learner will be able to:

  • Recognize the “raw” versus “mature” state of your strengths
  • Develop strategies for moving your strengths to the “mature” status
  • Understand the dynamics of how we utilize our strengths
  • Develop a plan to put their strengths into action

WHO SHOULD ATTEND

  • Individuals who have taken the Gallup Strengths Finder and attended a Clifton Strengths Finder workshop

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: 1) Must have taken Clifton Strengths Finder workshop, 2) Must have copy of “Top 5 Strengths Report and Insight Guide”
  • Pre-Work: Print and bring “Top 5 and Insight Guide Reports” to the session

HOW TO REGISTER

  • Register for Maximizing Your Strengths . You will be directed to the portal.

COST

  • There is no cost to attend this course.

(2-hour course)

COURSE DESCRIPTION / CONTENT

Moving from an individual contributor (the doer) to a lead/management position is more than a step up the ladder, but a jump to an entirely new ladder in terms of skills, motivations, perspectives, responsibilities, and impact to the organization. This seminar helps you to identify key skills for communicating to others in your new role.

Upon completion, the learner will be able to:

  • Recognize the skills needed to transition from an individual contributor to a person leading others
  • Identify common mistakes made by new leaders
  • Understand the role communication plays – both verbal and non-verbal
  • Identify the importance of email communication and common guidelines for writing effective emails

WHO SHOULD ATTEND

  • Individuals who have recently taken on the position of leading others or those individuals preparing for a lead role in the near future.

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this seminar
  • Pre-Work: No pre-work for attending this seminar

HOW TO REGISTER

  • Register for Communicating as a Leader . You will be directed to the portal.

COST

  • There is no cost to attend this seminar.

(2-hour course)

COURSE DESCRIPTION / CONTENT

In order to solve complex problems and develop solutions, we first need a clear picture and understanding of what the issue is.  This course will focus on how to capture the current state in service of understanding project scope and set the path towards building impactful solutions.

 

Upon completion, the learner will be able to:

  • Apply tools for project scoping and visualizing current state

WHO SHOULD ATTEND

  • Any staff or faculty wanting to learn more about continuous improvement or looking to implement continuous improvement within their department.

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: Fundamentals of Continuous Improvement Methodology and Culture
  • Pre-Work: None

HOW TO REGISTER

  • Register for Continuous Improvement: Understanding Current State. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(2-day course – must be able to attend both sessions)

COURSE DESCRIPTION / CONTENT

This two-day course teaches a straightforward, step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment. It uses video, group discussions, skill practice, and real-life application to make the course both entertaining and engaging. Attendees will have the opportunity to gain a refresher on the Crucial Conversations techniques and how Crucial Accountability builds upon them.

Upon completion, the learner will be able to:

  • Discuss expectations in a way that yields two-way accountability and allows further progress to be made
  • Consistently apply skills that leads to faster problem solving, decision-making, and conflict resolution
  • Improve relationships & productivity

WHO SHOULD ATTEND

  • Supervisors/managers at the University

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: Crucial Conversations
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Crucial Accountability. You will be directed to the portal.

COST

  • $290 – covers course materials and lunch for both sessions - Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

(2-day course – must be able to attend both sessions)

 COURSE DESCRIPTION / CONTENT

This two-day course teaches skills for communicating when stakes are high, opinions vary, and emotions run strong. Based on the national best-selling book Crucial Conversations: Tools for Talking when the Stakes are High, the Crucial Conversations course teaches participants to speak persuasively, not abrasively; foster teamwork and better decision- making; build acceptance rather than resistance; and resolve individual and group disagreements.

Upon completion, the learner will be able to:

  • Make high-quality decisions, and act on those decisions with unity and commitment
  • Deal with difficult situations such as:
  • People who cannot resolve conflicts or come to an agreement
  • People who withhold feedback and important information from management
  • Environments that seem emotional and political

WHO SHOULD ATTEND

  • Employees at all levels of the University
  • Supervisors/managers will find the course to be particularly relevant to their work

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Crucial Conversations . You will be directed to the portal.

COST

  • $290 – covers course materials and lunch for both sessions - Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

(2-hour course)

COURSE DESCRIPTION / CONTENT

Learn more about discrimination and sexual misconduct, what 15 classes are protected from discrimination, how to report sexual misconduct, and more in this in-depth training from the Office of Equity. We will use a combination of policy review, videos, examples, and case studies to delve deep into issues of equity on our campus—what you can do to prevent and stop them and how we as an institution can respond.

 

Upon completion, the learner will be able to:

  • Become familiar with discrimination and harassment protections and the types of discrimination and harassment that occur in employment and education environments
  • Understand reporting requirements for University employees

WHO SHOULD ATTEND

  • Mandatory for all University employees – can be taken in-person or online (*see SkillSoft for online course)

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Discrimination and Sexual Misconduct. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(1-hour course)

COURSE DESCRIPTION / CONTENT

These informational sessions are designed to assist managers, supervisors, HR Business Partners, Payroll Liaisons, and Administrators, in navigating the complexity of employee leave. This 1-hour session will involve a 30-minute presentation related to employee leave including sick leave, Family Medical Leave (FML), Parental Leave, and when to refer employees to other processes. The second half of the session will be more “workshop” style to be used for discussion and question-and-answer. This session is intended to further discussions from the 2-hour course, “Working with Employees with Heath Conditions”, and to foster conversations about the workplace/current issues you might face.

These are highly interactive and dynamic sessions so please bring questions or scenarios you would like to discuss!

 

Upon completion, the learner will be able to:

  • Understand the basics of sick leave, FML, parental leave, and when to seek additional assistance

WHO SHOULD ATTEND

  • Supervisors/managers, administrators, and HR/payroll liaisons

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course. Employees are encouraged to also attend the 2-hour course, “Working with Employees with Health Conditions”
  • Pre-Work: No pre-work is required for these sessions however please bring questions or scenarios you would like to discuss

HOW TO REGISTER

  • Register for Employee Leave Information Session in CVent. Note: these sessions are not managed through the Employee Portal. 

COST

  • There is no cost to attend this course.

(2-hour course)

COURSE DESCRIPTION / CONTENT

This interactive training course explores FranklinCovey’s First Wave of Trust – Self-Trust.  During this course, you will explore the 4-Cores of Credibility and how they affect Self-Trust.

 

Upon completion, the learner will be able to:

  • Understand the Cost of Trust (Trust Taxes and Dividends)
  • Explain the 4-Cores of Credibility
  • Identify your strengths as it relates to the 4-Cores of Credibility
  • Develop a plan to include the 4-Cores of Credibility when building or enhancing relationships

WHO SHOULD ATTEND

  • Individuals at all levels of the University who would benefit from having a deeper understanding the importance of self-trust both personally and professionally

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Establishing Self-Trust. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(2-hour course)

COURSE DESCRIPTION / CONTENT

This interactive training course explores FranklinCovey’s Second Wave of Trust – Relationship-Trust.  During this course, you will explore the 13 High Trust Behaviors, extending trust, and restoring trust.

 

Upon completion, the learner will be able to:

  • Identify the 13 High Trust Behaviors, their opposites and counterfeit behaviors
  • Understand the importance of extending trust
  • Determine when and how trust can be restored
  • Develop a plan to develop the 13 High Trust Behaviors

WHO SHOULD ATTEND

  • Individuals at all levels of the University who would benefit from having a deeper understanding the importance of relationship-trust both personally and professionally

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: You must have attended the 2-hour “Establishing Self-Trust” course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Establishing Relationship Trust. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(3.5-hour course)

COURSE DESCRIPTION / CONTENT

An important factor toward increasing team achievement is for team members to identify and accommodate to the different behavioral styles and motivators of their co-workers. DISC participants learn four primary behavior types, become aware of differing communication styles, and how to influence better communication outcomes by accommodating the style of a co-worker(s).

 

Upon completion, the learner will be able to:

  • Understand how people are different
  • Develop self-awareness
  • Learn to identify the styles of others
  • Modify behavior based on the other person’s style

WHO SHOULD ATTEND

  • Employees at all levels of the University 

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: Complete DISC assessment prior to course (*you will receive the pre-course assessment a couple of weeks prior to the course)

HOW TO REGISTER

  • Register for Extended DISC . You will be directed to the portal.

COST

  • There is no cost to attend this course.

(2-hour course)

COURSE DESCRIPTION / CONTENT

This interactive training course helps you to develop strategies for having successful interactions with others based on the four DISC styles.

 

Upon completion, the learner will be able to:

  • Recognize the communication styles for the four DISC styles
  • Identify strategies for adapting your style to meet the needs of others
  • Identify strategies to increase productivity based on the four DISC styles

WHO SHOULD ATTEND

  • Individuals who have previously taken the DISC assessment and attended an Extended DISC course

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: 1) You must have completed the Extended DISC Teambuilding course; 2) You must have previously taken the online Extended DISC Assessment
  • Pre-Work: 1) Bring a printed copy of your full DISC assessment/profile received during Extended DISC (part 1); 2) If you do not have a copy of your DISC profile, contact HR.TrainingRegisration@ucdenver.edu

HOW TO REGISTER

  • Register for Successful Interactions. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(Two, 4-hour sessions - must be able to attend both sessions)

COURSE DESCRIPTION / CONTENT

In this interactive course, we will build awareness and competence around the facilitation process. We will discuss the role the facilitator plays and how to balance that with the role you hold at the University, discuss the facilitator’s mindset, and also practice skills on how to effectively and respectfully intervene when the process is off or when behavior is problematic. In addition, this course will help facilitators build awareness and skills with listening, summarizing, and reflecting.

Upon completion, the learner will be able to:

  • Manage the many parts of a meeting – from preparation to follow-up
  • Attend to a group’s process, progress, and ‘pulse’
  • Recognize the importance of decisions making techniques and how to utilize appropriate ones
  • Identify key tools for facilitating a group through a consensus building process
  • Utilize practical skills in interpersonal and group communication
  • Demonstrate intentionality about how and when to put on the “facilitator’s hat”

WHO SHOULD ATTEND

  • Supervisors/managers and administrators at the University
  • Individuals who want to improve facilitation skills

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Facilitation Skills. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(1.5-hour course)

COURSE DESCRIPTION / CONTENT

This course explores what it means to be an active ally, offers strategies to cultivate mindfulness and recognize unconscious bias, and provides hands-on skills building to intervene when microagressions occur. This training is taught by Office of Diversity and Inclusion.

 

Upon completion, the learner will be able to:

  • Review unconscious bias and social identity
  • Define what it means to be an active ally
  • Learn and practice: mindfulness skills and practice micro interventions

WHO SHOULD ATTEND

  • Employees at all levels of the University

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: Virtual Settings and Unconscious Bias
  • Pre-Work: None

HOW TO REGISTER

  • Register for From Bias to Active Allyship. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(1.5-hour course)

COURSE DESCRIPTION / CONTENT

The focus of continuous improvement is to increase efficiency across campus so that we can better serve our students, improve workplace satisfaction and be agile as we face the current and future challenges of higher education.  This course is designed to provide a foundational understanding of continuous improvement culture and mindset and how those concepts can be applied to our daily work.

 

Upon completion, the learner will be able to:

  • Describe the fundamental concepts of process improvement methodology and characteristics of a Lean culture
  • Identify continuous improvement in higher ed

WHO SHOULD ATTEND

  • Any staff or faculty wanting to learn more about continuous improvement or looking to implement continuous improvement within their department.

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: None
  • Pre-Work: None

HOW TO REGISTER

  • Register for Fundamentals of Continuous Improvement Methodology and Culture. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(2-hour course)

COURSE DESCRIPTION / CONTENT

Building on the fundamentals course, this course will focus on learning tools that apply the continuous improvement framework to problem-solving.  We will utilize the Plan-Do-Check-Act framework and introduce other tools that can be applied immediately in your workplace.

 

Upon completion, the learner will be able to:

  • Identify waste and value-added steps in your work
  • Apply Lean thinking tools for problem-solving

WHO SHOULD ATTEND

  • Any staff or faculty wanting to learn more about continuous improvement or looking to implement continuous improvement within their department.

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: Fundamentals of Continuous Improvement Methodology and Culture
  • Pre-Work: None

HOW TO REGISTER

  • Register for Introduction to Continuous Improvement Tools for Application. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(1-day course)

COURSE DESCRIPTION / CONTENT

This interactive training course is about how to lead the individuals on your team through change.  In this workshop, you will learn key ideas that help you prepare for changes and diagnose when things go wrong.  You’ll also work with tools you can use on your own or with your team to lead them through important changes.

 

Upon completion, the learner will be able to:

  • Recognize why change fails
  • Understand individual reactions to change
  • Explain the 5 elements of change
  • Describe the Zones of Change and how to lead through each zone

WHO SHOULD ATTEND

  • Supervisors/managers at the University

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Leaders at Change. You will be directed to the portal.

COST

  • There is no cost to attend this course.
  • NOTE:  In order to keep this a free course, lunch willnot be provided. Please plan accordingly (a break for lunch will be provided as part of the session)

(1-day course)

COURSE DESCRIPTION / CONTENT

This one-day interactive course builds on the Speed of Trust. This course provides supervisors/managers ways to build trust and relationships with their team, organization, clients, etc.

Upon completion, the learner will be able to:

  • Identify the trust gaps that exist in your team/department
  • Recognize the tools to use to engage in the real work instead of paying outrageous “Trust Taxes” that erode your bottom line

WHO SHOULD ATTEND

  • Supervisors/managers at the University

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: None
  • Pre-Work: Leading at the Speed of Trust Assessment prior to course and print out reports (*you will receive the pre-course assessment a couple of weeks prior to the course)
  • Post-Work: Trust huddles with team

HOW TO REGISTER

  • Register for Leading at the Speed of Trust. You will be directed to the portal.

COST

  • $170 – covers course materials, All Access Pass, and lunch for both sessions - Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

(2-hour course)

COURSE DESCRIPTION / CONTENT

In times of crisis or other rapidly changing circumstances working and managing remotely has its own sets of challenges. Fortunately, there are ways managers can adapt to managing remotely that will help combat these challenges while continuing to support employees and maintaining engagement and productivity.

This interactive course will explore common challenges of remote work and how managers can overcome these challenges and support employees.

 

Upon completion, the learner will be able to:

  • Identify common challenges of managing remotely
  • Identify ways to overcome the challenges of managing remotely
  • Develop an action plan for supporting remote workers

WHO SHOULD ATTEND

  • University staff and faculty that supervise one or more individuals

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: None
  • Pre-Work: None

HOW TO REGISTER

  • Register for Managing Remotely. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(1-day course)

COURSE DESCRIPTION / CONTENT

Employees typically spend up to 40 percent of their time preparing for and participating in meetings. With poor planning and unclear agendas, meetings end up losing focus and devouring time, energy, resources, and money. This perpetuates an environment where people show up late for meetings or leave early, no one takes the lead, decisions are delayed, and worst of all, and people don’t take action after the meeting. Yet with the right training, skills, and processes, running effective meetings, proceeding productively, and ending with a clear course of action will become the standard.

This dynamic and engaging one-day course teaches employees how to run effective meetings, focusing productively during the meeting, and following through successfully after the meeting.

 

Upon completion, the learner will be able to:

  • Initiate, plan, and define the meeting’s purpose
  • Develop skills to manage and conduct productive meetings
  • Develop and use meeting ground rules
  • Use the “Meeting Advantage Planner” to schedule follow-through
  • Review meetings for improvements

WHO SHOULD ATTEND

  • Supervisors/managers at the University

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Meeting Advantage. You will be directed to the portal.

COST

  • There is no cost to attend this course.
  • NOTE:  In order to keep this a free course, lunch will not be provided. Please plan accordingly (a break for lunch will be provided as part of the session)

(3.5-hour course)

COURSE DESCRIPTION / CONTENT

This course is designed to provide a foundation for supervisors/managers in the performance management of Classified Staff and University Staff.

 

Upon completion, the learner will be able to:

  • Identify the performance management cycle for Classified and University Staff
  • Address the importance of performance planning and evaluations
  • Discuss best approaches to provide feedback during coaching and evaluation meetings
  • Locate resources to assist in performance management 

WHO SHOULD ATTEND

  • Mandatory for all supervisors/managers who manage Classified Staff
  • Recommended for all supervisors/managers who are responsible for conducting performance evaluations

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: No pre-work for attending this course

HOW TO REGISTER

  • Register for Performance Management. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(Two, 3-hour session – must be able to attend both sessions)

COURSE DESCRIPTION / CONTENT

Unproductive meetings and lost opportunities occur due to poor presentations. The lack of powerful methods to inform and persuade is one of the greatest hidden and pervasive costs of the 21st-century workplace. This dynamic and engaging two part course will help participants consistently deliver highly successful presentations. Participants will learn the mindsets, skillsets, and toolsets to better inform, influence, and persuade others in today’s knowledge-based world.

 

Upon completion, the learner will be able to:

  • Define presentation success
  • Identify the clear purpose to be achieve with the message
  • Create a memorable introduction and conclusion
  • Learn how to design visuals to increase attention to and retention to the message
  • Handle questions and group dynamics

WHO SHOULD ATTEND

  • Employees at all levels of the University who want to improve their small and large group presentation skills.

COURSE PRE-REQUISITES / PRE-WORK

  • Pre-Requisites: No pre-requisites for attending this course
  • Pre-Work: Bring a presentation you are currently working on/need to create or one you have used in the past for course exercise/activities

HOW TO REGISTER

  • Register for Presentation Advantage. You will be directed to the portal.

COST

  • There is no cost to attend this course.

(1-day course)

COURSE DESCRIPTION / CONTENT

Today’s knowledge workers have quietly slipped into the role of the unofficial project manager. Stakeholders, scope creep, no formal training, and a lack of process all combine to raise the probability of project failure costing organizations time, money, and employee morale. Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of “informal authority” are more important than ever before, so team members are inspired to contribute to project success! This engaging one-day course will help provide the mindset, skillset, and toolset to participants that will consistently deliver successful projects to completion.

 

Upon completion, the learner will be able to:

  • Understand that consistent project success depends on processes and people
  • Identify project stakeholders, establish clear and measurable project outcomes, and create a well-defined project scope statement
  • Create a realistic and well defined project schedule
  • Hold team members accountable to project plans
  • Create a clear communication plan around the project that includes regular project status reports and project changes
  • Reward and recognize the contributions of project team members

WHO SHOULD ATTEND

  • Employees at all levels of the University that are responsible for project implementation and success
    • Supervisors/managers will find the course to be particularly relevant to their work

    COURSE PRE-REQUISITES / PRE-WORK

    • Pre-Requisites: No pre-requisites for attending this course
    • Pre-Work: Bring a project you are currently working on to discuss and map out during the course

    HOW TO REGISTER

    • Register for Project Management Essentials. You will be directed to the portal.

    COST

    • The adjusted cost of this course for virtual learning is $0.The course materials will be electronic and you will not receive the All Access Pass.
    • $170 – covers course materials, All Access Pass, and lunch for both sessions - Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

    ADDITIONAL LEARNING OPPORTUNITY

    • Coming Soon!

    (1-day course)

    COURSE DESCRIPTION / CONTENT

    This one-day interactive course provides insights into the importance of building, extending, and restoring trust in both your professional and personal life. The Five Waves of Trust model serves as a metaphor for how trust operates in our lives. This course will cover the first two waves - “Self Trust” and “Relationship Trust”. The Four Cores of Credibility and the 13 Behaviors of High-Trust Leaders will also be discussed.

     

    Upon completion, the learner will be able to:

    • Assess your credibility based on character and competence
    • Understand the “taxes and dividends” that flow from organizational trust
    • Understand how micro trust issues in the self and in relationships flow outward to affect market reputation and societal contribution
    • How to be an effective team member by inspiring and extending trust
    • How to restore lost trust

    WHO SHOULD ATTEND

    • Employees at all levels of the University

    COURSE PRE-REQUISITES / PRE-WORK

    • Pre-Requisites: No pre-requisites for attending this course
    • Pre-Work: No pre-work for attending this course

    HOW TO REGISTER

    • Register for Speed of Trust. You will be directed to the portal.

    COST

    • $170 – covers course materials, All Access Pass, and lunch for both sessions - Please note that your registration is not confirmed until we have received a speedtype for charges. Once registered via SkillSoft, please email your speedtype to HR.TrainingRegistration@ucdenver.edu.

    (1.5-hour course)

    COURSE DESCRIPTION / CONTENT

    This course explores how unconscious bias manifests in virtual settings through language, symbolism and nonverbal cues to privilege and disadvantage at social identity points.  The course also explores the range of reactions that can manifest when first discovering our own unconscious biases. This course is taught by the Office of Diversity and Inclusion.

     

    Upon completion, the learner will be able to:

    • Explore the definitions and real-world examples of unconscious bias and microaggressions in virtual settings
    • Discuss strategies for mitigating the impacts of unconscious bias and microaggressions

    WHO SHOULD ATTEND

    • Employees at all levels of the University

    COURSE PRE-REQUISITES / PRE-WORK

    • Pre-Requisites: None
    • Pre-Work: None

    HOW TO REGISTER

    • Register for Unconscious Bias and Virtual Settings. You will be directed to the portal.

    COST

    • There is no cost to attend this course.

    (3.5-hour course)

    COURSE DESCRIPTION / CONTENT

    Developing emotional intelligence is a life-long journey. It is important to develop because it separates those who know themselves well and take personal responsibility for their actions from those who lack self-awareness and repeat the same mistakes. In the workplace, it is important to develop because it separates those who build rapport, have influence, and collaborate effectively with others from those who are demanding, lack empathy, and are therefore difficult to work with.

    This interactive course will provide a foundation for understanding the concepts of emotional intelligence, emotional triggers, and how our thoughts and behaviors can influence how we manage our emotions.

     

    Upon completion, the learner will be able to:

    • Define emotional intelligence
    • Identify the three parts of the brain that trigger responses
    • Describe the difference between the Automatic and Reflective System Brain
    • Describe the Four Quadrants of Emotional Intelligence and 18 Competencies
    • Describe the Johari Window
    • Understand how Self-Awareness + Self-Management Leads to Agile Thinking
    • Describe the Emotions, Thoughts, and Behaviors Holistic Model and Behavioral Principles

    WHO SHOULD ATTEND

    • University staff and faculty

    COURSE PRE-REQUISITES / PRE-WORK

    • Pre-Requisites: None
    • Pre-Work: None

    HOW TO REGISTER

    • Register for Understanding Emotional Intelligence. You will be directed to the portal.

    COST

    • There is no cost to attend this course.

    (2-hour course)

    COURSE DESCRIPTION / CONTENT

    The course is designed to assist managers and supervisors to successfully navigate the challenges of implementing a variety of relevant policies and procedures as they relate to an employee who may be experiencing a medical condition(s). In this two-hour course, we will address the needs of employees, as well as the concerns of supervisors, managers and unit leaders, when sick leave, Family Medical Leave (FML), Parental Leave, and reasonable accommodations under the Americans with Disabilities Act (ADA) are requested or required.

    Upon completion, the learner will be able to:

    • Understand the basics of sick leave, FML, parental leave, and ADA

    WHO SHOULD ATTEND

    • Supervisors/managers, administrators, and HR/payroll liaisons

    COURSE PRE-REQUISITES / PRE-WORK

    • Pre-Requisites: No pre-requisites for attending this course
    • Pre-Work: No pre-work for attending this course

    HOW TO REGISTER

    • Register for Working with Employees with Health Conditions. You will be directed to the portal.

    COST

    • There is no cost to attend this course.

    (1-day course)

    COURSE DESCRIPTION / CONTENT

    Employees often devote up to three hours each day struggling to express their thoughts and recommendations in writing. Sadly, this time is squandered if their emails, memos, reports, and other documents are misinterpreted or even ignored. With awkward sentence structure, poor organization, and murky language, most written communication drops off the radar due to information clutter.

     

    This one-day business-writing course teaches individuals how to set quality writing standards that increase productivity, resolve issues, avoid errors, and heighten credibility. Participants learn a four-step process to create writing that cuts through the clutter. Participants will also learn how to write faster with more clarity, and gain skills for revising and fine-tuning every kind of document.

     

    Upon completion, the learner will be able to:

    • Organize initial ideas around a clear purpose
    • Structure a prototype based on solid writing standards
    • Evolve prototypes into a draft document
    • Review and refine the draft against formal standards
    • Produce a final and collaborative edit of a draft

    WHO SHOULD ATTEND

    • Employees at all levels of the University

    COURSE PRE-REQUISITES / PRE-WORK

    • Pre-Requisites: No pre-requisites for attending this course
    • Pre-Work: Bring 2-3 email correspondences you have created and any formal documents/letters. These will be used during course activities.

    HOW TO REGISTER

    • Register for Writing Advantage. You will be directed to the portal.

    COST

    • There is no cost to attend this course.

    (3-hour course)

    COURSE DESCRIPTION / CONTENT

    This interactive course helps individuals understand the difference between hard (technical) and soft (social/interpersonal) skills and how to effectively develop SMART performance goals for each.  Individuals are asked to bring two performance goals they are looking to incorporate into their annual performance review as the final exercise will help you to develop these goals.

    Upon completion, the learner will be able to:

    • Identify the difference between “hard” and “soft” skills
    • Describe the components of a SMART goal
    • Develop SMART goals for both “hard” and “soft” skills
    • Understand the importance of developing an action plan and trailing goal program

    WHO SHOULD ATTEND

    • Anyone who supervises/manages Classified Staff, University Staff, and/or Faculty
    • Classified Staff, University Staff, and Faculty needing assistance in developing performance goals

    COURSE PRE-REQUISITES / PRE-WORK

    • Pre-Requisites: No pre-requisites for attending this course
    • Pre-Work: Bring to class 2 goals you would like to develop into SMART goals

    HOW TO REGISTER

    • Register for Writing SMART Performance Goals. You will be directed to the portal.

    COST

    • There is no cost to attend this course.

    ADDITIONAL LEARNING OPPORTUNITY

    • After completing the course, you have the option to take part in boot camps that take a more targeted look at course concepts and receive focused attention for help with applying what was learned in class. Register for boot camps on Cvent.

    FREQUENTLY ASKED QUESTIONS

    Yes. Prior to enrolling in any instructor led training, you should discuss with your supervisor and gain approval. Many of our classes do not have a fee; however, some do and this must always be approved and a speedtype provided in order to confirm a seat in the class.

    Yes! Skillsoft is run by the System Training team in Employee Services and they have published lots of guides and FAQs.

    Their website is HERE.

    Their Skillsoft FAQs are HERE.

    Or their email is system.training@cu.edu.

    If you need an ADA Accommodation to participate in an instructor led training, please email HR.TrainingRegistration@ucdenver.edu.

    Usually, Yes. We accept personal checks as payment for any classes that have fees. Payment is due at the time of the class. But due to being completely virtual, we unfortunately do not have a way to collect payments other than speedtypes.

    Our In-Person training typically close for enrollment two weeks prior to the session date. Our virtual training close the day of the training. Check Skillsoft to see if you are able to update your own enrollment. If you don't have that option, please email our office.

    This depends, is it before the session enrollment date has closed? If so, withdraw yourself from the course. Use our ILT access guide for help.

    If it is after the session enrollment has closed, please email HR.TrainingRegistration@ucdenver.edu as soon as you know you won’t be able to attend.

    Make sure you are familiar with our cancellation policy.

    Please see our Instructor Led Training Access Guide under Resources on this webpage.

    This means that the session is confirmed, it does not mean you are enrolled.
    If you are enrolled in a session it will have the word “withdraw” (see below).

    In the following screenshot, I am not enrolled in the course.

    If there is no option available under the "Action" column, it meas the session enrollment date has past. Refer to the Instructor Led Training Access Guide.

    Our office is manually checking this. You should be notified within a week if you have been approved or denied for a class. If you haven't heard after a week, please email HR.TrainingRegistration@ucdenver.edu.

    We suggest that you go ahead and enroll in any class that you are interested in attending to hold your place. Some classes do have a waitlist so it’s best to reserve a spot when you have the opportunity. We ask that you update your enrollment as soon as you find out you can’t attend. Please read the cancellation policy for deadlines and penalties. The earlier you update your enrollment, the better chance that someone on the waitlist will be able to take your spot. 

    Our classes have a set number of enrollments allotted. This number is reflected on the capacity of the room. If you are on the waitlist you will not be able to enroll in another date for this session. As people unenroll from the course, persons on the waitlist will automatically get added to the session until the capacity is reached. After enrollment period closes, you will no longer be on the waitlist.

    The system only allows you to register/waitlist for one session of the same course at a time. Thus, you would have to choose if you want to remain on the waitlist or if you want to unenroll from the waitlist and ensure a spot in a session at a later date.

    Testimonials

    The material was wonderful because everything presented is actionable, not just verbal. The presenters were outstanding - extremely knowledgeable, professional, engaging, welcoming, and supportive. The materials were very clear, assignments appropriate and effective. Thank you!

    5 Choices of Extraordinary Productivity Course Participant

    The handouts provided were really wonderful and organized, I really look forward to using them in my day-to-day duties. The discussions were also very involved and helpful - as were the many interactive exercises. 10/10 - would recommend to anyone!

    6 Critical Practices of Leading Teams Course Participant

    I enjoyed this workshop greatly. I feel more confident in leading my team and will put many of the discussion points to practice. Thank you for creating this course!

    Managing Remotely Course Participant

    Just want to say thank you for the training series. It was perfect timing with all the changes over the past few months for everyone!

    Leaders at Change Course Participant

    The course was so amazingly helpful! I have already started to incorporate some of the tools and strategies in my daily work.

    Project Management Essentials Course Participant

    I believe this course is great! I gained knowledge and skills that I have been able to apply immediately in my daily responsibilities.

    Writing SMART Performance Goals Course Participant

    Previous slide Next slide

    Learning and Development Highlights

    Virtual Learning

    We are now offering live, virtual classes

    While we are practicing social distancing and remote work, the Learning and Development Team continues to convert our courses so they can be delivered virtual via Zoom.  Continue to check our course calendar for changes.  If you have any questions, please feel free to reach out to HR.TrainingRegistration@ucdenver.edu.

     

    Guest Facilitator Spotlight

    • Richard Benson
    • Lisa Neale
    Photo_Benson

    Richard Benson

    Principal Human Resources Consultant, Human Resources

    Facilitates: Crucial Accountability, Crucial Conversations, Extended DISC, Performance Management

    Extended DISC: SC

    Clifton Strengths: Adaptability, Analytical, Communication, Empathy, Learner

    Why He Facilitates: Knowing that participants are receiving, understanding and utilizing skills that help them grow and be successful. Someone did it for me, and now I have the opportunity to pay it forward and pass it on. I really enjoy seeing people succeed and having a small part in that success. 

    Brief Bio:

    *  Outside sales of electronic office equipment.
    *  Supervised for nine years in telecommunications. This included assignments in training, customer service, and technical support.
    *  Human Resources (17+ years) supporting staff and faculty through employee relations, training, community events, rewards and recognition.

    Photo_Neale

    Lisa Neale

    Ombuds, Associate Director, Ombuds Office

    Facilitates: DISC Classic & Extended, Crucial Conversations, Crucial Accountability

    Extended DISC: SI

    Clifton Strengths: Positivity, Empathy, Context, Woo, Input

    What She Enjoys About Facilitating: The ability to connect with others and watch how they can apply new skills, ideas and concepts.

    Brief Bio: I have worked in the Ombuds Office for nearly 16 years and helped create our conflict training program for the office.  I’ve been working with fabulous colleagues in L&D, since 2004 when Rich Benson and I became certified in the DISC together and have been lucky to learn along the way with Brad Mathers and Richard with Crucial Accountability.  Prior to Ombudsing, I was a middle and high school social studies teacher, where I taught and helped develop curricula for my department.

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