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Announcement: CU Denver is Celebrating 50 Years

Whether you’re an alumnus, current student, member of the faculty and staff, donor, or neighbor, you’re a valuable part of the CU Denver community. Help us celebrate the last 50 years and a future that works for all.

Learn More

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Using VPN and VDI with Duo Security

Following are frequently asked questions about using the university's GlobalProtect virtual private network (VPN) and VMware Horizon virtual desktop with Duo Security:

CU Secure for VPN is our new multi-factor authentication service at University of Colorado Denver and Anschutz Medical Campus. Using Duo Mobile and GlobalProtect, this new system adds a layer of security over your password and data, and the university's data, when connecting remotely. 

No. Please use the new clients dc-vpn.ucdenver.edu and amc-vpn.ucdenver.edu.

Yes. If you want to use the campus wireless networks, you must connect to the "Guest" wireless network (not the trusted wireless) to connect via VPN. This includes disconnecting from your wired docking station. 

When you connect via wireless, a CU web page will open asking you to accept campus policy. Click Accept to connect. 

You can connect from any remote location that is not on the campuses’ trusted or wired networks. These include guest wireless, your home office, Starbucks, the mountains, the beach, etc.

a) If you are connecting on campus, ensure that you are fully disconnected from the trusted networks. Disconnect from your docking station to remove the wired connection, disconnect from CU Anschutz or CU Denver wireless, connect to CU Anschutz Guest or CU Denver Guest, and then try connecting to the appropriate client for your campus. 

b) If you are connecting off-campus, try clearing you browser cache or go to a site you haven’t connected to before to ensure you are on the Guest wireless. You will see the Guest wireless “Accept” page prior to connection.

 

Yes, each campus has its own VPN portal. These are dc-vpn.ucdenver.edu and amc-vpn.ucdenver.edu

No. GlobalProtect is the branding for our campuses’ new VPN client from software vendor PaloAlto. GlobalProtect is safe to use.

Yes. The Cisco AnyConnect client will be discontinued eight weeks after go-live on March 29. You must begin using the new process after March 29.

China has a regulatory restriction on VPN clients that are not approved by the Chinese government. Please check with your provider to determine if their firewall allows VPN.

No. You must be disconnected from the campuses' trusted networks. 

No. Duo requires a landline phone or mobile device (smart phone or tablet) to perform multifactor authentication. 

Yes. Duo Mobile exists for Apple, Android and Windows devices.

No. You may also register a landline phone, like your office or home phone, and Duo will call you on that device to authenticate. 

Office of Information Technology

CU Denver

Lawrence Street Center

1380 Lawrence Street

13th Floor

Denver, CO 80204


CU Anschutz

Education II North

13120 East 19th Avenue

5th Floor

Aurora, CO 80045


303-724-4357

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