key university credentialsUniversity Credentials (PassportID)

What are my university credentials (PassportID)?

Your university credentials are the username and password pair that provides secure access to several resources at the university, as well as a number of resources provided by the CU system.  These services include email, the UCD Access Portal, VPN, wireless etc.

How do I get my university credentials (PassportID)?

All faculty, staff and students are automatically granted university credentials because of their relationship with the university.  Other people affiliated with the university may request university credentials by completing the Sponsored User request form available at

In order to start using your university credentials, you must first claim your account.  This process is available at:  You will need your Employee ID, Student ID, or Sponsored User Number, as well as other data about yourself.

Tip:  This process can be done only once and cannot be used to reset a forgotten password.  To reset your password, please see the section below.

Changing or resetting your password

Learn how to reset your password

If you have forgotten your password, you can reset it yourself via a text message or by answering your security questions. 

Still need help?

Call the service desk at 303-724-4357 or 4-HELP